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Crowns of Love Refund and Exchange Policy for Hair Sales

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At Crowns of Love, we strive to ensure our customers are satisfied with their purchases. While we do not offer refunds on hair sales, we are happy to provide exchanges under the following conditions:

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  1. Exchange Period: You may request an exchange within 10 days of the delivery date.

  2. Original Packaging: The hair must be returned in its original, unopened packaging. Any hair that has been altered, worn, or damaged will not be eligible for exchange.

  3. Exchange Process:

    • To initiate an exchange, please contact our customer service team at [info@crownsoflove.org] with your order details and reason for exchange.

    • Once your exchange request is approved, you will receive instructions on how to return the product.​

  4. Shipping Costs: The customer is responsible for all shipping costs associated with the exchange. 

  5. Final Sale Items: Please note that any items marked as "Final Sale" are not eligible for exchange.

 

We value your business and are committed to providing you with the highest quality products. If you have any questions about our policy, please don't hesitate to contact us.

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